skip to content

Privacy policy

Privacy Policy

The English version of this privacy policy is a translation only. The binding language is German. The German version of this privacy policy shall prevail.

Who we are

The address of our website is:

Data protection at a glance

General notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection notes listed in this text.

Responsible party

The party responsible for data processing on this website is:

The Ego Company GmbH
Pappelallee 78/79
10437 Berlin
Phone: 0800 9999 347

Further information about the company and the persons authorized to represent it can be found in our imprint.

Which data is processed?

Legal basis of the data processing

In order to be able to offer you our website and related services, we process personal data on the basis of the following legal principles:

  • Consent (Art. 6 para. 1 lit. a) GDPR)
  • for the compliance of contracts (Art. 6 para. 1 lit. b) GDPR)
  • on the basis of a balancing of interests (Art. 6 para. 1 lit. f) GDPR)
  • to fulfil a legal obligation (Art. 6 para. 1 lit. c) GDPR)

We will refer to the relevant terms in connection with the respective processing so that you can classify on which basis we process personal data.

If personal data is processed on the basis of your consent, you have the right to revoke this consent at any time with effect for the future.

If we process data on the basis of a balancing of interests, you as the data subject have the right to object to the processing of personal data, taking into account the provisions of Art. 21 GDPR.

Access data

When you visit our website, personal data is processed in order to be able to display the contents of the website on your terminal device.

In order for the pages to be displayed in your browser, the IP address of the terminal device you use must be processed. Additional information about the browser of your terminal device is also processed.

We are obliged by data protection law to also guarantee the confidentiality and integrity of the personal data processed with our IT systems.

For this purpose and out of this interest, the following data is recorded on the basis of a weighing of interests:

  • Browser type and browser version of the calling device
  • Operating system used by the calling device
  • Referrer URL
  • Date and time of the server request

This data is not merged with other data sources. The IP address will not be recorded. The data is also used to determine and correct errors on the Internet pages.

Contact form

We offer a contact form on our website which you can use to request information about our products or services or to contact us in general. We have marked the data that is absolutely necessary for you to answer an inquiry as mandatory fields. Details of other data fields are voluntary.

We need this information in order to process your inquiry, to address you correctly and to send you an answer. Data processing is carried out for concrete inquiries for the fulfilment of a contract or the initiation of a contract. In the case of general enquiries, processing is based on a weighing of interests.

Enquiries received via the contact form on our website are processed electronically by us in order to answer your enquiry. In this context, other persons or departments and possibly third parties may also become aware of the contents of the form which you have sent.

The transmission of the form data via the Internet is carried out via encrypted connections.

We store the data for as long as necessary to process your inquiry. Afterwards we will delete the data if no further business relationship results from the contact.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your enquiry is connected with the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us. The data sent to us by you via contact requests will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

Voluntary information

If you voluntarily provide us with data, e.g. in forms, by e-mail or by telephone, and these data are not required for the fulfilment of our contractual obligations, we process these data in the justified assumption that the processing and use of these data is in your interest.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data on the use of our Internet pages (usage data) only to the extent necessary to enable the user to use the service or to invoice the user. The collected customer data is deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.


If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.

In order to ensure that the newsletter is sent by mutual agreement, we use the so-called double opt-in procedure. In the course of this procedure the potential recipient can be added to a distribution list. Subsequently, the user receives a confirmation e-mail to confirm the registration in a legally secure manner. Only if the confirmation is made, the address is actively included in the distribution list.

We use this data exclusively for sending the requested information and offers.

Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is not allowed to sell your data or use it for other purposes than for sending newsletters. Newsletter2Go is a German, certified provider, which was selected according to the requirements of the Data Protection Basic Regulation and the Federal Data Protection Act.

You can find further information here: You can revoke your consent to the storage of your data, your e-mail address and its use for sending the newsletter at any time, for example by clicking on the “Unsubscribe” link in the newsletter.

OpenStreetMap – Leaflet

To make it easier for you to find us, we use the map service Leaflet API, which allows you to integrate OpenStreetMap – the open source alternative to Google Maps – into your website. For the correct display it is necessary from a technical point of view to make requests to other servers. Through these requests it would be possible that information about your use of this website (including your IP address) is transmitted to other servers and stored there. The other servers are limited to (map layer) and (leaflet files) after analysis by the developer tools.

You have the option of deactivating the OpenStreetMap service and thus preventing data transfer to third parties by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our pages, or only to a limited extent.

The use of Openstreetmap is in the interest of enhancing our online offer. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR. You can find more information about OpenStreetMap at More information on the API leaflet used can be found at


Cookies are used on our Internet pages. Cookies are small pieces of text information that are stored in your terminal device via your browser

Cookies can store different information that is read by the entity that sets the cookie. They usually contain a characteristic string of characters (ID) that enables the browser to be uniquely identified when the website is called up again or when a page is changed. The cookies are required to enable certain functions of our website. The user data collected in cookies is pseudonymised by technical precautions, which generally makes it impossible to assign the data to the calling user.

We use different types of cookies:

  • Transient cookies, which are also called temporary or “session cookies”, are cookies that are deleted after you leave our website and close the browser. In such cookies, for example, language settings or the contents of a shopping cart are stored.
  • Persistent or permanent cookies, remain stored even after closing the browser. For example, the login status or entered search terms can be saved. We use such cookies, among other things, for range measurement or marketing purposes. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. However, you can delete these cookies at any time in the security settings of your browser.

In addition to so-called “first-party cookies”, which are set by us as the person responsible for data processing, “third-party cookies” are also used, which are offered by other providers. We will inform you about the use of “third party cookies” as well as about the cooperation with external service providers who provide services for us such as web tracking or range measurement within the individual data protection information of the respective online offers.

If personal data is also processed by individual cookies implemented by us, the processing is carried out pursuant to Art. 6 (1) lit. b) GDPR either for the performance of the contract or pursuant to Art. 6 (1) lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit. In the case of cookies that are not necessary but for the purpose of marketing measures and their tracking, cookies are processed on the basis of consent pursuant to Art. 6 para. 1 lit. a) GDPR. I.e. you must give your consent in advance to the processing and use of these cookies. For this purpose, we use a so-called consent management tool from Borlabs, via which you have the option to change your decision at any time. You can change the cookie settings by deleting all cookies for this page and reloading them. Then the cookie settings will appear again.

Cookie nameTypePurposeLegal basisStorage duration
__zlcmid/__zlcidEssential CookieUsed to save Zendesk settingsArt. 6 Abs 1 lit. f) GDPR1 year
borlabs-cookieEssential CookieUsed to save the cookie settingArt. 6 Abs 1 lit. f) GDPR1 year
_gaThird-Party Statistic-Cookie by Google AnalyticsCalculation of visitor, session and campaign data and tracking of website usage for the analytics report.Art. 6 Abs 1 lit. a) GDPR24 months
_gidThird-Party Statistic-Cookie by Google AnalyticsUsage behavior of a visitor on the websiteArt. 6 Abs 1 lit. a) GDPR24 hours
__zlcstoreThird-Party Marketing-Cookie by ZendeskWebsite analysis, measurement of ad targeting and display of advertisementsArt. 6 Abs 1 lit. a) GDPR3 months
__zlcmidThird-Party Marketing-Cookie by ZendeskUse to display third-party advertising products (real-time offers)Art. 6 Abs 1 lit. a) GDPR2 months
OpenStreetMapThird-Party Statistic-Cookie by OpenStreetMap FoundationUsed to unlock OpenStreetMap contentArt. 6 Abs 1 lit. a) GDPR1 year

Furthermore, we would like to point out that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. This is described in the help menu of each browser, which explains how you can change your cookie settings. Please note that if you do not accept cookies, the functionality of our website may be limited.

Adobe Typekit

We use Adobe Typekit to display fonts on our website. Adobe Typekit is a service that provides access to a font library and is provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe). When you view a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. No cookies are placed or used to provide the fonts in the course of providing the Typekit service. In order to provide the Typekit service, Adobe may collect font information that identifies the website itself and the associated Typekit account.

For more information, please see the Adobe Typekit Privacy Information page and Adobe’s Privacy Policy.

Google Analytics

We use Google Analytics for the purpose of visitor action evaluation, interest based and behavioral marketing, conversion measurement (measurement of marketing activities) and better controlling of our visitors on the website. When using these services, the provider Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) collects data from you. Google processes this data on Google’s servers, which are generally located in the USA. The appropriate level of data protection is guaranteed by Google (list entry “Privacy Shield” For more information about the purpose and scope of data collection and your rights and settings options in this regard, please visit

This will not be done without your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, which we will obtain from you before you enter the website. In addition to this legal basis, we also process the data on the basis of legitimate interests in accordance with Art. 6 Paragraph 1 S. 1 lit. f. GDPR).

When using Google Analytics, we ensure that the IP address is pseudonymised.

Further information is available at

In addition to the possibility to revoke your consent, there is also the possibility for users to object (opt-out) to the use of an opt-out plugin for your browser. You can find this at

Differentiated settings for the display of advertising can be made at


If you click on the “Follow” button of our Instagram page, it will be clear to the responsible persons and all other Instagram users that you are a fan of our site.

Collection and processing of access data by Facebook (Insights)

Please review carefully what personal information you share with us through Instagram. As long as you are logged into your Instagram account and visit our Instagram profile, Facebook can associate this with your Instagram profile. We expressly point out that Facebook stores the data of its users (e.g. personal information, IP address, etc.) and may also use this data for business purposes. If you would like to avoid Facebook processing personal data that you have submitted to us, please contact us by other means. You can find more information about Facebook’s data processing in the Facebook privacy policy at .

Name and contact details of the joint controllers

Insofar as the data you send us via Facebook is also or exclusively processed by Facebook (Insights data), we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, for data processing within the meaning of the GDPR. The related data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can view here: .

You can contact the data protection officer of Facebook using the online form at .

Data processing for statistical purposes using Page-Insights

Facebook provides us with so-called page insights for our Instagram page: .

This is aggregated information that allows us to understand how people interact with our site. Page Views may be based on personally identifiable information collected in connection with a visit to or interaction with our site and its content.

You may object to the processing of your data for the above-mentioned purposes at any time by changing your settings in your Instagram user account at accordingly.


We would like to inform you in the following about the processing of personal data in the context of the use of our LinkedIn site.

Responsible person

In principle, LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) is responsible for processing personal data of this LinkedIn site.

With regard to individual phases of processing – here specifically the so-called “Page Insights” function – we (<PERSON RESPONSIBLE>) are jointly responsible with LinkedIn. In this respect, we have concluded an agreement with LinkedIn on joint responsibility, the contents of which you can view here.

Further information about our company and the persons authorised to represent it can be found in the imprint of our website.

Information about our LinkedIn page

We operate this site to promote our services and products and to contact you as a visitor and user of this LinkedIn site.

As far as we are jointly responsible for the processing of personal data via this site, the processing of personal data is based on our legitimate interests (Art. 6 para. 1 lit. f. GDPR) in providing up-to-date and supportive information and interaction opportunities for and with our users and visitors.

Processing of personal data by LinkedIn

For information about LinkedIn’s processing of personal data, please visit

Analysis allows LinkedIn site administrators to track interactions, growth of followers, and business developments to maintain the presence of their LinkedIn site. These statistics are generated and provided by LinkedIn. As the operator of the site, we have no influence on the generation and presentation of these statistics. We cannot turn off this function or prevent the generation and processing of the data.

User rights Since only LinkedIn has full access to user data, we recommend that you contact LinkedIn directly if you wish to request information or ask any other questions about your rights as a user (e.g. right to deletion). If you need assistance or have any other questions, please contact us by e-mail at If you no longer wish to receive the data processing described here in the future, please cancel the connection of your user profile to our site by using the “Do not follow any more” functions. For more information about this feature, please visit

Receiver / transfer of data

Data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes.

However, we may use service providers for the operation of this website or for further products or services from us. Here it can happen that a service provider gets knowledge of personal data. We select our service providers carefully – especially with regard to data protection and data security – and take all measures required by data protection law for permissible data processing.

Data processing outside the European Union

Insofar as personal data are processed outside the European Union, you can see this in the previous explanations.

Data protection officer 

We have appointed a data protection officer. You can reach him as follows:


Your rights as party affected

Information, blocking, erasure and correction
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint. In the case of a request for information that is not made in writing, we ask for your understanding that we may require you to provide evidence that proves that you are the person you claim to be.

Right to restrict processing
You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request that we restrict the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need them in order to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests outweigh the interests of both parties, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Deletion of data
As a matter of principle, we delete personal data when there is no need for further storage. A requirement can exist in particular if the data is still needed to fulfil contractual services, to check and grant or avert warranty and, if applicable, guarantee claims. In the case of statutory storage obligations, deletion shall only be considered after expiry of the respective storage obligation.

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time. For this purpose an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right of objection
If data processing is carried out on the basis of Art. 6 para. 1 letter f GDPR, you have the right to object to the processing of your personal data at any time. If you object, we will no longer process your personal data, unless we can prove compelling reasons for processing that are worthy of protection, that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

Right of appeal to the competent supervisory authority
In the event of infringements of the GDPR, those concerned have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place where the alleged infringement was committed. This right of appeal is without prejudice to other administrative or judicial remedies.

Right to data transferability
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

Amendment of this privacy statement

We will revise this privacy policy whenever there are changes to this website or other occasions that make this necessary. You will always find the current version on this website.

Status: 01.03.2020